Shipping Policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email with Colissimo Pro or DHL Express. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping option
European ShippingShipping charges for your order will be calculated and displayed at checkout.
|
Rate Name |
Country |
Price |
Estimated delivery time |
|
Colissimo |
Belgium |
€6.00 |
1-3 Business days |
|
Colissimo |
Germany |
€6.00 |
1-3 Business days |
|
Colissimo |
Luxembourg |
€6.00 |
1-3 Business days |
|
Colissimo |
Netherlands |
€6.00 |
1-3 Business days |
|
|
|
|
|
|
Colissimo |
Austria |
€6.00 |
1-3 Business days |
|
Colissimo |
Isle of Man |
€6.00 |
1-3 Business days |
|
Colissimo |
Jersey |
€6.00 |
1-3 Business days |
|
Colissimo |
Portugal |
€6.00 |
1-3 Business days |
|
Colissimo |
San Marino |
€6.00 |
1-3 Business days |
|
Colissimo |
Spain |
€6.00 |
1-3 Business days |
|
Colissimo |
Italy |
€6.00 |
1-3 Business days |
|
Colissimo |
Gibraltar |
€6.00 |
1-3 Business days |
|
Colissimo |
Guernsey |
€6.00 |
1-3 Business days |
|
Colissimo |
Ireland |
€6.00 |
1-3 Business days |
|
|
|
|
|
|
Colissimo |
Czechia |
€6.00 |
1-3 Business days |
|
Colissimo |
Denmark |
€6.00 |
1-3 Business days |
|
Colissimo |
Estonia |
€6.00 |
1-3 Business days |
|
Colissimo |
Faroe Islands |
€6.00 |
1-3 Business days |
|
Colissimo |
Hungary |
€6.00 |
1-3 Business days |
|
Colissimo |
Latvia |
€6.00 |
1-3 Business days |
|
Colissimo |
Liechtenstein |
€6.00 |
1-3 Business days |
|
Colissimo |
Lithuania |
€6.00 |
1-3 Business days |
|
Colissimo |
Poland |
€6.00 |
1-3 Business days |
|
Colissimo |
Romania |
€6.00 |
1-3 Business days |
|
Colissimo |
Slovakia |
€6.00 |
1-3 Business days |
|
Colissimo |
Slovenia |
€6.00 |
1-3 Business days |
|
Colissimo |
Sweden |
€6.00 |
1-3 Business days |
|
Colissimo |
Switzerland |
€6.00 |
1-3 Business days |
|
|
|
|
|
|
Colissimo |
Bosnia & Herzegovina |
€6.00 |
1-3 Business days |
|
Colissimo |
Bulgaria |
€6.00 |
1-3 Business days |
|
Colissimo |
Croatia |
€6.00 |
1-3 Business days |
|
Colissimo |
Finland |
€6.00 |
1-3 Business days |
|
Colissimo |
Greece |
€6.00 |
1-3 Business days |
|
Colissimo |
Iceland |
€6.00 |
1-3 Business days |
|
Colissimo |
Malta |
€6.00 |
1-3 Business days |
|
Colissimo |
Moldova |
€6.00 |
1-3 Business days |
|
Colissimo |
Monaco |
€6.00 |
1-3 Business days |
|
Colissimo |
Montenegro |
€6.00 |
1-3 Business days |
|
Colissimo |
North Macedonia |
€6.00 |
1-3 Business days |
|
Colissimo |
Norway |
€6.00 |
1-3 Business days |
|
Colissimo |
Serbia |
€6.00 |
1-3 Business days |
|
Colissimo |
Ukraine |
€6.00 |
1-3 Business days |
|
Colissimo |
United Kingdom |
€6.00 |
1-3 Business days |
United States Shipping
|
Rate Name |
Country | Price | Estimated delivery time |
| DHL Express | United States of America | €12.00 | 3-7 Business days |
World Shipping
We offer Rest of the world shipping to the following countries: Australia, Canada, China, Hong Kong SAR, Japan, Singapore, South Korea, Thailand, Vietnam, Taiwan, India, Israel, Russia. Shipping charges for your order will be calculated and displayed at checkout.
Rate Name Country Price Estimated delivery time DHL Express Australia €12.00 3-7 Business days DHL Express Canada €12.00 3-7 Business days DHL Express China €12.00 3-7 Business days DHL Express Hong Kong SAR €12.00 3-7 Business days DHL Express Japan €12.00 3-7 Business days DHL Express Singapore €12.00 3-7 Business days DHL Express South Korea €12.00 3-7 Business days DHL Express Thailand €12.00 3-7 Business days DHL Express Australia €12.00 3-7 Business days DHL Express India €12.00 3-7 Business days DHL Express Israel €12.00 3-7 Business days DHL Express Russia €12.00 3-7 Business days DHL Express Taiwan €12.00 3-7 Business days DHL Express Vietnam €12.00 3-7 Business days
Rest of the World Shipping
We offer Rest of the world shipping to the following countries: French Southern Territories, South Georgia & South Sandwich Islands, New Zealand. Shipping charges for your order will be calculated and displayed at checkout.
|
Rate Name |
Country |
Price |
Estimated delivery time |
|
DHL Express |
Åland Islands |
€12.00 |
3-7 Business days |
|
DHL Express |
Albania |
€12.00 |
3-7 Business days |
|
DHL Express |
Algeria |
€12.00 |
3-7 Business days |
|
DHL Express |
Armenia |
€12.00 |
3-7 Business days |
|
DHL Express |
Azerbaijan |
€12.00 |
3-7 Business days |
|
DHL Express |
Cyprus |
€12.00 |
3-7 Business days |
|
DHL Express |
Georgia |
€12.00 |
3-7 Business days |
|
DHL Express |
Greenland |
€12.00 |
3-7 Business days |
|
DHL Express |
Guadeloupe |
€12.00 |
3-7 Business days |
|
DHL Express |
Vatican City |
€12.00 |
3-7 Business days |
|
DHL Express |
Mayotte |
€12.00 |
3-7 Business days |
|
DHL Express |
Morocco |
€12.00 |
3-7 Business days |
|
DHL Express |
New Zealand |
€12.00 |
3-7 Business days |
|
DHL Express |
Réunion |
€12.00 |
3-7 Business days |
|
DHL Express |
Türkiye |
€12.00 |
3-7 Business days |
How do I check the status of my order? Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BigStuffed is not responsible for these charges if they are applied and are your responsibility as the customer. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at help@bigstuffed.com with your name and order number, and we will look into it for you. Track your order here Refunds, returns, and exchanges Please visit our return policy page for more details. In short We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at contact@bigstuffed.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at help@bigstuffed.com. Taxes We only charge taxes to European Orders. Taxes are included in Price.
