Right of Withdrawal

Under EU consumer protection law, customers who purchase goods or services online have the right to cancel their purchase within 14 days of receiving the goods.

If you wish to exercise your right of withdrawal and cancel your order, please click the button below. Please have your email address and BigStuffed order number to hand.

If your order has already been shipped and/or received, you will receive an email confirming your right of withdrawal that asks you to generate a returns label via our return portal.

If you have any concerns about your order cancellation, please get in touch with our support team here.